FAQs
-
arrow_drop_downHow does copy trading work?Here’s how the copier works: As an investor, your primary task is to choose one or more experts whose trades you want to replicate. Once you’ve signed up and selected your experts, no further action is required on your part. There’s no need to run any codes or manually input signals—our software takes care of everything automatically. We continuously monitor your selected experts’ trading activity. When they execute a trade, our system calculates all the necessary parameters and mirrors the trade in your account. Your only responsibility is to ensure you have sufficient available base currency in your trading account to support the trades. When your expert exits a position, the copier will automatically exit the position for you as well. You also have the flexibility to adjust your allocation at any time.
-
arrow_drop_downWho are the trading experts?We take great care in selecting expert traders. Each applicant undergoes a thorough evaluation process where we assess their trading performance over time and gain insight into their strategies and expertise. Additionally, we prioritize experts who already have an established following, leveraging social proof as an extra layer of validation. You can learn more about each expert by reviewing their individual performance pages, which provide detailed insights into their track record.
-
arrow_drop_downDo I Need to Install Any Trading Software?You can trade on our online platform in the web version right after you create an account. There is no need to install new software.
-
arrow_drop_downWhat is the recommended amount to start with?We suggest to have around $3000-$5000 in your account in BTC value due to exchanges minimum order requirements and so that you can at least cover the subscription cost every month.
-
arrow_drop_downAre you mining for yourself?In addition to mining with the same hardware we offer to our clients, we operate with limited capital. While we believe that Bitcoin and Altcoin mining is one of the most effective ways to acquire cryptocurrencies, we also adhere to the principle of diversification and avoid putting all our eggs in one basket.
-
arrow_drop_downWhat is the maintenance fee?Certain products come with a maintenance fee, which covers all mining-related expenses, including: • Electricity costs • Cooling • Maintenance work • Hosting services The fee is fixed in USD but is deducted daily from your mining rewards in the natively mined cryptocurrency.
-
arrow_drop_downHow does Bitcoin mining workGetting started is fast and straightforward! Once your payment is processed, your contract will be activated and added to your profile, enabling you to start mining immediately. With the flexibility of our platform, you can choose to mine native cryptocurrencies directly or allocate your hashpower to other cryptocurrencies (labeled as AUTO). You can also customize your allocation. For instance, you might allocate 60% to LTC, 20% to BTC, and 20% to DOGE. The first mining output will be distributed within 48 hours, with daily outputs provided thereafter.
-
arrow_drop_downWhere is your mining farm located?For security reasons, we do not disclose the precise locations of our mining farms. However, as of April 2015, we operate multiple farms across Europe, America, and Asia. While electricity costs and cooling availability are key considerations, they are not the only factors influencing our site selection. For more details, please visit our Datacenters page.
-
arrow_drop_downWhich pools are you using for mining?We do not disclose the specific pools we use for mining. Our selection criteria for a good pool include reliability, fee structure, and reject rate. Additionally, we plan to solo-mine certain coins in the future, passing the fee savings directly to our users. As part of our commitment to being a “good crypto citizen,” we ensure the decentralized nature of crypto networks by using at least two different pools per coin—and in some cases, up to four. If we notice that a pool approaches a 50% network share, we immediately switch to a backup pool to maintain decentralization and network integrity.